> ## Documentation Index
> Fetch the complete documentation index at: https://www.agentvoice.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Changelog

> New updates and improvements to AgentVoice

<Update label="February 2026" description="Product Updates" tags={["Platform", "Billing", "Performance", "Calls"]}>
  ## February 2026

  * **Feb 12** — You can now set URL path destinations on actions and view detailed debug info for any call
  * **Feb 10** — **Pay-As-You-Go Billing** — New flexible billing option. Add credit to your account, set up auto-recharge, monitor your balance, and view transaction history — all from the sidebar
  * **Feb 10** — **Redesigned Sidebar** — Navigation is now organized into clear sections: Phone, Schedules, Automations, and Accessories. Quick links to docs, support, and feature requests are now built in
  * **Feb 06** — Faster page loads across Dashboard, Email Verification, and Signup
  * **Feb 04** — In-progress calls now sort correctly; test call button is easier to find
  * **Feb 03** — Campaign improvements and bug fixes
  * **Feb 02** — Database updates now run automatically during deploys
</Update>

<Update label="January 2026" description="Product Updates" tags={["Security", "Calls", "Platform", "Exports"]}>
  ## January 2026

  * **Jan 30** — **Multi-Factor Authentication** — Secure your account with authenticator apps (Google Authenticator, Authy, etc.) or email verification codes. Manage trusted devices and generate backup codes from Settings > Security
  * **Jan 31** — **Enhanced Call Logs** — Filter calls by phone number or sub-agent. Transferred calls are now tracked. Improved transcript viewer
  * **Jan 31** — **Demo Links** — Generate shareable demo links for your agents so prospects can try them instantly
  * **Jan 31** — **PDF Export for Sequences** — Export any sequence as a PDF for sharing or documentation
  * **Jan 24** — **V2 Platform Update** — Major upgrade to the sequence editor with a new visual builder, updated campaign management, and overall performance improvements
  * **Jan 19** — **New Font** — The platform now uses Mona Sans for a cleaner, more modern look
  * **Jan 12** — Improved call insight analysis with more detailed breakdowns
</Update>

<Update label="December 2025" description="Product Updates" tags={["Chat", "Email", "Testing", "Calls"]}>
  ## December 2025

  * **Dec 31** — **Chat Widget API** — Agents can now power embeddable chat widgets on your website
  * **Dec 24** — **Scheduled Emails** — Set up emails to send automatically at a future date
  * **Dec 22** — Phone number purchases now require an active plan
  * **Dec 18** — **SendGrid Email Integration** — Emails are now powered by SendGrid for better deliverability and tracking
  * **Dec 08** — **Test Center** — New testing dashboard where you can create test profiles, run agent tests, and review results with real-time debug info
  * **Dec 06** — **Call Details Upgrade** — New debug panel, metrics view, and timeline visualization for every call
</Update>

<Update label="November 2025" description="Product Updates" tags={["Automation", "Compliance", "Integrations", "Campaigns"]}>
  ## November 2025

  * **Nov 30** — Redesigned signup experience
  * **Nov 24** — **Triggers** — Set up automated triggers that fire based on events. Create, configure, and monitor trigger executions from a dedicated page
  * **Nov 17** — **Test Suite** — Full testing environment with test profiles, voice selection, real-time debugging, and results tracking
  * **Nov 15** — **A2P Registration** — Register your business for A2P SMS compliance directly from Settings, including document upload for verification
  * **Nov 14** — **Webhook Mappings** — Configure custom webhook field mappings in Settings
  * **Nov 09** — **Do Not Call Registry** — Agents now check contacts against the DNC registry before placing calls
  * **Nov 01** — **Campaign Contact Details** — View individual contact details and status within campaigns; export contacts to CSV
</Update>

<Update label="October 2025" description="Product Updates" tags={["Integrations", "Automation", "Dashboard", "Billing"]}>
  ## October 2025

  * **Oct 29** — **Knowledge Base (Pinecone)** — Connect your agents to a Pinecone-powered knowledge base. Upload sources, query your data, and test results directly in the app
  * **Oct 21** — You can now upgrade your team member seat count from billing
  * **Oct 10** — **[Customer.io](http://customer.io/) Integration** — User events are now tracked in [Customer.io](http://customer.io/) for better lifecycle emails
  * **Oct 08** — **Agent Automations** — New automation tabs on agents: automatically add notes, apply tags, or set variables based on call outcomes
  * **Oct 05** — Users without an active plan now see a clear upgrade page instead of a broken experience
  * **Oct 04** — **Agency: Sign In As Client** — Agency owners can now view their client's account directly without needing separate credentials
  * **Oct 03** — **Dashboard Upgrade** — New dashboard with call volume charts, quick call button, upcoming appointments, and quick actions panel
</Update>

<Update label="September 2025" description="Product Updates" tags={["Messaging", "Dashboard", "Agency", "Appointments"]}>
  ## September 2025

  * **Sep 14** — **Messages** — New messaging system with message composer, filters, threaded conversations, and inline call monitoring
  * **Sep 11** — **Activity Dashboard** — All-new dashboard with stats cards, call volume and status charts, minutes usage, recent calls, agent performance, and upcoming tasks
  * **Sep 09** — **Agent Chat** — Chat directly with your agents from the dashboard. Search contacts, create contacts, initiate calls, and view recent activity — all from the chat interface
  * **Sep 02** — **Appointments** — Full appointment management with calendar view, scheduling, and [Cal.com](http://cal.com/) integration
  * **Sep 02** — **Agency Platform** — White-label agency system. Create and manage client sub-accounts, send invitations, track client metrics, and view detailed breakdowns per client (calls, campaigns, agents, phone numbers)
  * **Sep 02** — **Google Sign-In** — You can now sign up and log in with your Google account
  * **Sep 02** — **Browser Voice** — Make and receive calls directly in your browser — no phone needed
</Update>

<Update label="August 2025" description="Product Updates" tags={["AI", "Knowledge Base", "Contacts", "Compliance"]}>
  ## August 2025

  * **Aug 17** — **Regions** — Configure which regions your agents operate in
  * **Aug 15** — **Call Export** — Export your call logs to a file for reporting
  * **Aug 13** — **Autumn AI Assistant** — Built-in AI assistant that helps you build and improve your agents. Ask Autumn for help directly from any agent's settings
  * **Aug 12** — **Interactive Agent Creation** — New guided flow for creating your first agent, with live AI assistance
  * **Aug 06** — **PDF Upload** — Upload PDFs to your knowledge base with automatic text extraction
  * **Aug 03** — **Contact Tags & Variables** — Organize contacts with custom tags and store custom data using variables
  * **Aug 02** — **Business Address** — Add your business address in Settings for compliance and caller ID
</Update>

<Update label="July 2025" description="Product Updates" tags={["Automation", "Contacts", "Templates", "Launch"]}>
  ## July 2025

  * **Jul 21** — **Workflows** — Visual workflow builder for creating multi-step automation flows with branching logic
  * **Jul 20** — **Advanced Contact Filters** — Filter contacts by tags, variables, and other criteria
  * **Jul 15** — **Agent Templates** — Start with pre-built agent templates (like Customer Service) instead of building from scratch
  * **Jul 07** — **Action Cloning** — Duplicate existing actions to save time when creating similar automations
  * **Jul 03** — **Production Launch** — AgentVoice goes live on Heroku
</Update>

<Update label="June 2025" description="Product Updates" tags={["Campaigns", "Actions", "Automation", "Security"]}>
  ## June 2025

  * **Jun 24** — Major update across campaigns, actions, and agent settings
  * **Jun 18** — **Task Automation** — Schedule automated tasks with expanded configuration options
  * **Jun 17** — Agents can now automatically block contacts and schedule follow-up calls
  * **Jun 12** — **Campaigns v2** — Completely rebuilt campaigns with batch processing, contact management, and campaign-level metrics
  * **Jun 09** — **Pre/During/Post Call Actions** — Configure actions that run before, during, or after each call. Preview exactly what your agent will do
  * **Jun 06** — **Contact Blocking** — Block specific contacts from receiving calls
  * **Jun 02** — **Forgot Password** — Reset your password via email if you get locked out
</Update>

<Update label="May 2025" description="Product Updates" tags={["Chat", "Tasks", "Calls", "Contacts"]}>
  ## May 2025

  * **May 22** — **Recurring Tasks** — Schedule tasks that repeat automatically on a set cadence
  * **May 16** — **Caller Memory** — Agents can now remember previous interactions with the same caller
  * **May 16** — **Keypad Support** — DTMF keypad available during live calls
  * **May 11** — **Chat Widget** — Configure an embeddable chat widget for any agent and add it to your website
  * **May 09** — **Script Builder** — Visual script builder for creating structured conversation flows for your agents
  * **May 02** — **Live Call Monitor** — Watch calls in real time with live audio and call controls (mute, transfer, end)
  * **May 01** — **Platform Updates** — New in-app updates feed so you always know what's new
  * **May 01** — **Contact Improvements** — Paginated contact list, bulk operations, contact notes, and detailed activity history per contact
</Update>

<Update label="April 2025" description="Product Updates" tags={["Teams", "Onboarding", "Calls", "Security"]}>
  ## April 2025

  * **Apr 28** — **Teams & Organizations** — Invite team members, assign roles (owner, admin, member), and manage your organization
  * **Apr 25** — **Setup Wizard** — New guided setup for first-time users
  * **Apr 21** — **Web Calls** — Start test calls and collaboration calls directly from your browser
  * **Apr 19** — **Task Scheduling** — Enhanced task scheduler with agent assignment, contact selection, timezone support, and task types
  * **Apr 13** — **Agent Modal Redesign** — Completely refreshed agent editing experience with better navigation and more settings
  * **Apr 05** — **Geo-Blocking** — Restrict access by geographic location
</Update>

<Update label="March 2025" description="Product Updates" tags={["Campaigns", "Actions", "API", "Agents"]}>
  ## March 2025

  * **Mar 20** — **Campaigns** — Create and manage outbound call campaigns. Select contacts, configure actions, and track progress
  * **Mar 20** — **Actions** — Build custom actions your agents can execute during calls — API calls, data lookups, and more
  * **Mar 08** — **Agent Settings Expansion** — New tabs for call analysis, voicemail handling, and call cadence configuration
  * **Mar 07** — **API Keys** — Generate and manage API keys from Settings
</Update>

<Update label="February 2025" description="Product Updates" tags={["Teams", "Imports", "Analytics", "Scheduling"]}>
  ## February 2025

  * **Feb 16** — **Teams** — Create teams, add members, and manage roles within your organization
  * **Feb 13** — **CSV Import** — Import contacts in bulk via CSV upload with preview and editing
  * **Feb 11** — **Usage Dashboards** — Track your usage across contacts, phone numbers, knowledge bases, and agents
  * **Feb 09** — **Calendar & Tasks** — Schedule and manage tasks on a calendar view. Create, edit, and track task completion
  * **Feb 05** — **Voice Settings Revamp** — Redesigned voice configuration with language selection and voice previews
  * **Feb 03** — **Agent Import** — Import agent configurations to quickly replicate setups
</Update>

<Update label="January 2025" description="Product Updates" tags={["Security", "Billing", "Calls"]}>
  ## January 2025

  * **Jan 19** — **Email Verification** — New email verification flow for account security
  * **Jan 12** — **Subscription Management** — Full billing lifecycle: invoices, failed payment handling, plan transitions, and subscription management
  * **Jan 03** — **Web Call Modal** — Initiate calls directly from the agent view
</Update>

<Update label="December 2024" description="Product Updates" tags={["Billing", "Contacts", "Phone Numbers", "Voices"]}>
  ## December 2024

  * **Dec 19** — **Billing & Subscriptions** — Complete billing system with plan comparison, upgrade flow, invoice history, payment methods, and subscription management
  * **Dec 18** — **Contacts** — Full contact management with profiles, scheduled calls, and contact cards
  * **Dec 14** — **Phone Numbers** — Search, purchase, and manage phone numbers for your agents
  * **Dec 13** — **Custom Voices** — Upload and manage custom voices via ElevenLabs integration
  * **Dec 10** — **Stripe Integration** — Subscription billing powered by Stripe with automatic plan enforcement
  * **Dec 09** — **Agent Configuration** — Configure agent activity, voice settings, call settings, and more from a tabbed interface
</Update>

<Update label="November 2024" description="Launch" tags={["Launch", "Calls", "Scripts", "Agents"]}>
  ## November 2024 — Launch

  * **Nov 10** — **Call Dashboard** — Full call management with detail modals, audio playback, transcripts, cost tracking, and call analysis
  * **Nov 07** — **Scripts** — Create and manage conversation scripts with an interactive editor
  * **Nov 05** — **Script System** — Script creation UI with step-by-step builder
  * **Nov 04** — **Agent Management** — Create, edit, and delete AI agents
  * **Nov 01** — AgentVoice is born. First deployment with authentication, dashboard, and agent management.
</Update>