Skip to main content
PlatformBillingPerformanceCalls
Product Updates

February 2026

  • Feb 12 — You can now set URL path destinations on actions and view detailed debug info for any call
  • Feb 10 — Pay-As-You-Go Billing — New flexible billing option. Add credit to your account, set up auto-recharge, monitor your balance, and view transaction history — all from the sidebar
  • Feb 10 — Redesigned Sidebar — Navigation is now organized into clear sections: Phone, Schedules, Automations, and Accessories. Quick links to docs, support, and feature requests are now built in
  • Feb 06 — Faster page loads across Dashboard, Email Verification, and Signup
  • Feb 04 — In-progress calls now sort correctly; test call button is easier to find
  • Feb 03 — Campaign improvements and bug fixes
  • Feb 02 — Database updates now run automatically during deploys
SecurityCallsPlatformExports
Product Updates

January 2026

  • Jan 30 — Multi-Factor Authentication — Secure your account with authenticator apps (Google Authenticator, Authy, etc.) or email verification codes. Manage trusted devices and generate backup codes from Settings > Security
  • Jan 31 — Enhanced Call Logs — Filter calls by phone number or sub-agent. Transferred calls are now tracked. Improved transcript viewer
  • Jan 31 — Demo Links — Generate shareable demo links for your agents so prospects can try them instantly
  • Jan 31 — PDF Export for Sequences — Export any sequence as a PDF for sharing or documentation
  • Jan 24 — V2 Platform Update — Major upgrade to the sequence editor with a new visual builder, updated campaign management, and overall performance improvements
  • Jan 19 — New Font — The platform now uses Mona Sans for a cleaner, more modern look
  • Jan 12 — Improved call insight analysis with more detailed breakdowns
ChatEmailTestingCalls
Product Updates

December 2025

  • Dec 31 — Chat Widget API — Agents can now power embeddable chat widgets on your website
  • Dec 24 — Scheduled Emails — Set up emails to send automatically at a future date
  • Dec 22 — Phone number purchases now require an active plan
  • Dec 18 — SendGrid Email Integration — Emails are now powered by SendGrid for better deliverability and tracking
  • Dec 08 — Test Center — New testing dashboard where you can create test profiles, run agent tests, and review results with real-time debug info
  • Dec 06 — Call Details Upgrade — New debug panel, metrics view, and timeline visualization for every call
AutomationComplianceIntegrationsCampaigns
Product Updates

November 2025

  • Nov 30 — Redesigned signup experience
  • Nov 24 — Triggers — Set up automated triggers that fire based on events. Create, configure, and monitor trigger executions from a dedicated page
  • Nov 17 — Test Suite — Full testing environment with test profiles, voice selection, real-time debugging, and results tracking
  • Nov 15 — A2P Registration — Register your business for A2P SMS compliance directly from Settings, including document upload for verification
  • Nov 14 — Webhook Mappings — Configure custom webhook field mappings in Settings
  • Nov 09 — Do Not Call Registry — Agents now check contacts against the DNC registry before placing calls
  • Nov 01 — Campaign Contact Details — View individual contact details and status within campaigns; export contacts to CSV
IntegrationsAutomationDashboardBilling
Product Updates

October 2025

  • Oct 29 — Knowledge Base (Pinecone) — Connect your agents to a Pinecone-powered knowledge base. Upload sources, query your data, and test results directly in the app
  • Oct 21 — You can now upgrade your team member seat count from billing
  • Oct 10 — Customer.io Integration — User events are now tracked in Customer.io for better lifecycle emails
  • Oct 08 — Agent Automations — New automation tabs on agents: automatically add notes, apply tags, or set variables based on call outcomes
  • Oct 05 — Users without an active plan now see a clear upgrade page instead of a broken experience
  • Oct 04 — Agency: Sign In As Client — Agency owners can now view their client’s account directly without needing separate credentials
  • Oct 03 — Dashboard Upgrade — New dashboard with call volume charts, quick call button, upcoming appointments, and quick actions panel
MessagingDashboardAgencyAppointments
Product Updates

September 2025

  • Sep 14 — Messages — New messaging system with message composer, filters, threaded conversations, and inline call monitoring
  • Sep 11 — Activity Dashboard — All-new dashboard with stats cards, call volume and status charts, minutes usage, recent calls, agent performance, and upcoming tasks
  • Sep 09 — Agent Chat — Chat directly with your agents from the dashboard. Search contacts, create contacts, initiate calls, and view recent activity — all from the chat interface
  • Sep 02 — Appointments — Full appointment management with calendar view, scheduling, and Cal.com integration
  • Sep 02 — Agency Platform — White-label agency system. Create and manage client sub-accounts, send invitations, track client metrics, and view detailed breakdowns per client (calls, campaigns, agents, phone numbers)
  • Sep 02 — Google Sign-In — You can now sign up and log in with your Google account
  • Sep 02 — Browser Voice — Make and receive calls directly in your browser — no phone needed
AIKnowledge BaseContactsCompliance
Product Updates

August 2025

  • Aug 17 — Regions — Configure which regions your agents operate in
  • Aug 15 — Call Export — Export your call logs to a file for reporting
  • Aug 13 — Autumn AI Assistant — Built-in AI assistant that helps you build and improve your agents. Ask Autumn for help directly from any agent’s settings
  • Aug 12 — Interactive Agent Creation — New guided flow for creating your first agent, with live AI assistance
  • Aug 06 — PDF Upload — Upload PDFs to your knowledge base with automatic text extraction
  • Aug 03 — Contact Tags & Variables — Organize contacts with custom tags and store custom data using variables
  • Aug 02 — Business Address — Add your business address in Settings for compliance and caller ID
AutomationContactsTemplatesLaunch
Product Updates

July 2025

  • Jul 21 — Workflows — Visual workflow builder for creating multi-step automation flows with branching logic
  • Jul 20 — Advanced Contact Filters — Filter contacts by tags, variables, and other criteria
  • Jul 15 — Agent Templates — Start with pre-built agent templates (like Customer Service) instead of building from scratch
  • Jul 07 — Action Cloning — Duplicate existing actions to save time when creating similar automations
  • Jul 03 — Production Launch — AgentVoice goes live on Heroku
CampaignsActionsAutomationSecurity
Product Updates

June 2025

  • Jun 24 — Major update across campaigns, actions, and agent settings
  • Jun 18 — Task Automation — Schedule automated tasks with expanded configuration options
  • Jun 17 — Agents can now automatically block contacts and schedule follow-up calls
  • Jun 12 — Campaigns v2 — Completely rebuilt campaigns with batch processing, contact management, and campaign-level metrics
  • Jun 09 — Pre/During/Post Call Actions — Configure actions that run before, during, or after each call. Preview exactly what your agent will do
  • Jun 06 — Contact Blocking — Block specific contacts from receiving calls
  • Jun 02 — Forgot Password — Reset your password via email if you get locked out
ChatTasksCallsContacts
Product Updates

May 2025

  • May 22 — Recurring Tasks — Schedule tasks that repeat automatically on a set cadence
  • May 16 — Caller Memory — Agents can now remember previous interactions with the same caller
  • May 16 — Keypad Support — DTMF keypad available during live calls
  • May 11 — Chat Widget — Configure an embeddable chat widget for any agent and add it to your website
  • May 09 — Script Builder — Visual script builder for creating structured conversation flows for your agents
  • May 02 — Live Call Monitor — Watch calls in real time with live audio and call controls (mute, transfer, end)
  • May 01 — Platform Updates — New in-app updates feed so you always know what’s new
  • May 01 — Contact Improvements — Paginated contact list, bulk operations, contact notes, and detailed activity history per contact
TeamsOnboardingCallsSecurity
Product Updates

April 2025

  • Apr 28 — Teams & Organizations — Invite team members, assign roles (owner, admin, member), and manage your organization
  • Apr 25 — Setup Wizard — New guided setup for first-time users
  • Apr 21 — Web Calls — Start test calls and collaboration calls directly from your browser
  • Apr 19 — Task Scheduling — Enhanced task scheduler with agent assignment, contact selection, timezone support, and task types
  • Apr 13 — Agent Modal Redesign — Completely refreshed agent editing experience with better navigation and more settings
  • Apr 05 — Geo-Blocking — Restrict access by geographic location
CampaignsActionsAPIAgents
Product Updates

March 2025

  • Mar 20 — Campaigns — Create and manage outbound call campaigns. Select contacts, configure actions, and track progress
  • Mar 20 — Actions — Build custom actions your agents can execute during calls — API calls, data lookups, and more
  • Mar 08 — Agent Settings Expansion — New tabs for call analysis, voicemail handling, and call cadence configuration
  • Mar 07 — API Keys — Generate and manage API keys from Settings
TeamsImportsAnalyticsScheduling
Product Updates

February 2025

  • Feb 16 — Teams — Create teams, add members, and manage roles within your organization
  • Feb 13 — CSV Import — Import contacts in bulk via CSV upload with preview and editing
  • Feb 11 — Usage Dashboards — Track your usage across contacts, phone numbers, knowledge bases, and agents
  • Feb 09 — Calendar & Tasks — Schedule and manage tasks on a calendar view. Create, edit, and track task completion
  • Feb 05 — Voice Settings Revamp — Redesigned voice configuration with language selection and voice previews
  • Feb 03 — Agent Import — Import agent configurations to quickly replicate setups
SecurityBillingCalls
Product Updates

January 2025

  • Jan 19 — Email Verification — New email verification flow for account security
  • Jan 12 — Subscription Management — Full billing lifecycle: invoices, failed payment handling, plan transitions, and subscription management
  • Jan 03 — Web Call Modal — Initiate calls directly from the agent view
BillingContactsPhone NumbersVoices
Product Updates

December 2024

  • Dec 19 — Billing & Subscriptions — Complete billing system with plan comparison, upgrade flow, invoice history, payment methods, and subscription management
  • Dec 18 — Contacts — Full contact management with profiles, scheduled calls, and contact cards
  • Dec 14 — Phone Numbers — Search, purchase, and manage phone numbers for your agents
  • Dec 13 — Custom Voices — Upload and manage custom voices via ElevenLabs integration
  • Dec 10 — Stripe Integration — Subscription billing powered by Stripe with automatic plan enforcement
  • Dec 09 — Agent Configuration — Configure agent activity, voice settings, call settings, and more from a tabbed interface
LaunchCallsScriptsAgents
Launch

November 2024 — Launch

  • Nov 10 — Call Dashboard — Full call management with detail modals, audio playback, transcripts, cost tracking, and call analysis
  • Nov 07 — Scripts — Create and manage conversation scripts with an interactive editor
  • Nov 05 — Script System — Script creation UI with step-by-step builder
  • Nov 04 — Agent Management — Create, edit, and delete AI agents
  • Nov 01 — AgentVoice is born. First deployment with authentication, dashboard, and agent management.